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After years of working with a major supplemental insurance company, in May of 2014, Hammie Ward III decided to start TFIA.  The goal of the agency is to allow the customer to truly customize their products.

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Our Mission

Our mission at The ForWard Insurance Agency, Inc. is to enable our individual and business clientele to protect what matters most by helping protect against possible financial lost.  We will provide the highest quality insurance products and services tailored to reduce risk, increase assets, and meet specific needs.  We will build value and enrich the lives of our customers by offering top quality customer service that will build lifelong relationships.  Our company culture will be one based on unwavering integrity, ethics, and respect to our clientele and associates.  We will continuously strive for excellence and will help individuals and employers fulfill their responsibilities and build a better tomorrow.


100 Glenborough Dr., Ste 518

Houston, Tx 77067


Tel:  832-644-0121

Fax: 888-550-6562


Monday - Friday 

7:30 am to 7:30 pm

Evenings by Appointment

Meet the Management Team


Ward III - CEO

Hammie, our Chief Executive Officer, started the agency in June 2014.  He is a leader that believes in teamwork, accountability, and training.  He loves building teams, working as a unit, and having fun!  It is Hammie’s goal to be the #1 producing team for three of our major vendors.  Fun Facts: He is a big kid at heart. He enjoys reading leadership books. He played basketball for the University of Miami, professionally overseas in multiple countries, and for the Harlem Globetrotters.  His favorite cartoon is Scooby-Doo and his favorite Holiday movie is The Grinch. Hammie is an avid golf player and when not working, you can find him on the green.  He's a 1st-time grandfather as of May of 2021




Durand - COO


Charlotte is our Chief Operating Officer. She joined forces with Hammie in September 2014 to help create a company that is diverse in its offerings.  She has 10 years of experience in the insurance industry, a Bachelor of Science Degree in Nutrition (1994), and an MBA in Health Care Management (2006). She believes that an educated consumer is our best customer. Charlotte engulfs self-help books and anything pertaining to health and longevity. Fun Facts: She’s a Georgia Peach. She has had birds all her life. Charlotte is a foodie who enjoys traveling, modeling, acting, playing tennis, and mastering the art of golf. 





Travis is our Corporate Trainer and all-around good guy. He has been with TFIA since May 2016 and has been licensed in the insurance industry for over 18 years.  Teaching is his passion, and he exuberantly shares his knowledge with our newly licensed agents as well as our veteran agents during classes and intense boot camps.  Fun Facts: He is from Colorado where he attended Columbine High School.  He loves being with his wife and children, is an excellent chef and enjoys playing golf.







Acynthia is our Director of Sales. She has been in sales for over 40 years with 11 of those years spent in the insurance industry. She specializes in individual and group products and marketing.  Fun Facts: Acynthia works with an All-Black Rodeo Association called the “Bill Pickett Invitational Rodeo” and has been doing so for over 34 years in Denver, Co.  She has traveled all over the United States promoting and creating Black West History and is currently their Social Media Director. 




Shanakay was born in Jamaica in 1997 and moved to Chicago in 2001.  She now resides in Houston and chose to pursue a career in insurance.  She joined the TFIA sales team as a Field Operative and was promoted to Lead Sales Coordinator. She is an independent, free spirit who loves to have fun in all that she does, but she also understands that hard work is necessary for continued success in her life. 




Daphanie has been working with TFIA as an insurance broker and most recently has become one of our Principal Brokers.  Daphanie is killing it in the field and bringing in several new groups per month.  She strives to help her clients make educated decisions when it comes to protecting themselves and their families.  She was born in Meridian, Mississippi and now shares her life with her husband, daughter, and grandson. Fun Facts: Daphanie enjoys a good game of bowling, reading, and spending quality time with her grandson.




Joseline is Hammie’s Executive Assistant and has been with the agency since December 2020 where she has become an integral part of the TFIA staff.  Joseline is currently attending the University of Houston as a full-time student.  She was born in Guatemala and moved to Houston at a very young age.  Joseline was adopted and shares her life with both her adoptive and birth families.  Fun Fact: Joseline is both the youngest and oldest child at the same time.

Field Operatives / Sales Coordinators




Onalisa recently became a Field Operative for our In-House Sales Team and completed our intense Boot Camp Training.  She was employed by the Kroger Company for 13 years before deciding that she wanted more out of life. Onalisa wanted her children to see that, “You can take a risk, reach higher and strive for more.” She believes that her training at TFIA has been the best life lesson she has ever experienced. Onalisa is engaged to a wonderful man and has a beautiful, blended family with three boys and one girl. 

Julia Aguilar:  Julia joined TFIA in Fall 2020 as a Field Operative and a member of our In-House Sales Team.  Julia was born in Honduras and moved to the United States at the age of 13.  She is extremely ambitious with a dream of opening her own insurance agency in the future.  Julia is goal-oriented and believes that smart work is the key to success.  She is a key member of our sales team with the added bonus of being bi-lingual.  During her free time, Julia loves to dance, sing, and write.




Julia joined TFIA in Fall 2020 as a Field Operative and a member of our In-House Sales Team.  Julia was born in Honduras and moved to the United States at the age of 13.  She is extremely ambitious with a dream of opening her own insurance agency in the future.  Julia is goal-oriented and believes that smart work is the key to success.  She is a key member of our sales team with the added bonus of being bi-lingual.  During her free time, Julia loves to dance, sing, and write. 




Matthew joined the TFIA team in the Spring of 2021 as a Sales Coordinator. A native Texan, he was born and raised in the Houston area and loves to travel. Matthew is an avid learner and an industrious individual, who is not just pursuing a future in the insurance industry but is also well on track to becoming a certified bookkeeper, as well as completing his BA in Economics. In his spare time, he enjoys playing music and spending time with his family.




Chandler started working for TFIA in June 2021 as a Field Operative and a member of our In-House Sales Team. Chandler is now a valued member of the Sales Coordinator Team.  While being new to the industry was daunting at first, he knew that with the guidance and support from his new TFIA family, he would excel in the business. Fun Facts: Chandler loves Star Wars and the Marvel Cinematic Universe. He collects Funko POP! vinyl figures, and he has two cats that are both rescues. He thinks of himself as a bit of a comedian, even if he’s the only one laughing at his jokes.

Principal Brokers

Mirandra Varnado


Mirandra recently joined our Principal Broker team in March 2021. She has been an agent for 4 years. She is married and has 4 children, 2 girls and 2 boys. She recently celebrated her silver anniversary this past May. She has been in healthcare all her life. Her career started as a Certified Nursing Assistant, next she received her certification is phlebotomy. Mirandra’s next major career move was becoming a stay-at-home mom. She held that position for 17 yrs. During that time, Mirandra went back to school. She attended Harrison College in Indianapolis, IN where she obtained her Associate Degree in Medical Reimbursement Technology and graduated with honors. Since graduating, she worked as a medical coder for a Counseling office in Indiana before moving to Texas. In 2016, she started her insurance career, which eventually led her to TFIA. Fun Facts: Mirandra loves traveling, trying different foods, and spending time with family.

Chandra Woodard

Chandra is a New Orleanian who moved to Texas in June 2018. Chandra was married to her husband Reuben Woodard for 14 years. They have three sons and one daughter. Chandra worked in the healthcare field for over 10 years before becoming a housewife for some years. In April 2005, Chandra and her husband started a transportation business.  As life happens in 2019, Chandra moved to TX with her two younger sons to be near family. Chandra has always been passionate about helping others. When she retires, she looks forward to volunteering at a Cancer or Wound Care Center. 

Administrative Staff

Additional Broker Partners


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Picture and Bio Coming Soon

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